Briefs4u Ltd Online Underwear Store for Men & Women

• THERE IS ABSOLUTELY NO RETURNS OR REFUNDS ON SALES AND SPECIAL OFFER ITEMS.
• All incorrectly ordered items must be returned unopened, undamaged and in the original packaging. All postage fees are payable by customer for returns & reposting.
• If we send the wrong items by accident, we will of course exchange the items & reimburse any postal charges incurred by the customer.
• We recommend any returned items are sent via recorded delivery, we will not be held liable for any lost/undeliverable items.
• Due to hygiene reasons, we will not exchange any garment that has be worn or washed. We only supply brand new items, trying an item on makes that item 'second hand' and therefore used goods, which we can not and will not resell.

• If for any reason we are unable to complete within our full 28 days delivery term, we will refund the total paid in full.
• We will not refund any items that are surplus to requirements, please do not return these to us.
• We are not obliged to fully refund any items returned to us without prior notice & arrangement, all admin fees, postage costs & supplier fees will be deducted from refunds.
• Cancellation of your order before our full delivery terms of 28 days are complete will incur admin fees that we have already incured by WorldPay/PayPal. These fees will be deducted from your refund.
• We will not replace or refund worn or washed items that have been returned to us as 'faulty' until the manufacturer has verified this claim as true.

DSA.

Where we are supplying consumers (i.e. individuals buying for themselves rather than for a business) we should make it explicit that the shopper has the right to cancel within seven days of their contract with us. We must also explain that if the shopper does cancel their order, they will have their payment returned as long as they have read and understood our terms and conditions and completed the guidelines and procedures that must followed to cancel an order or return their goods.