Briefs4u Ltd Online Underwear Shop for Men & Women.

Returns ! THERE IS ABSOLUTELY NO RETURNS OR REFUNDS ON SALES AND SPECIAL OFFER ITEMS. If you find that you have accidently purchased the wrong size, please email us as soon as possible to let us know. All incorrectly ordered items must be returned unopened, undamaged and in the original packaging.  If we send the wrong items by accident we will of course exchange the items & reimburse any return postal charges incurred by the customer. We recommend any returned items are sent via recorded delivery. We will only honour refunding parcels which are sent via 1st class post or recorded delivery. We will not refund full costs for any other form of return. Due to hygiene reasons, we will not exchange any garment that has be worn or washed. We only supply brand new items, trying an item on makes that item 'second hand' and therefore used goods, which we can not and will not resell.

Refunds ! If for any reason we are unable to complete within our full 28 days delivery term, we will refund the total paid in full. We will not refund any wrongly bought or unwanted items.   We reserve the right to deduct any admin fees & postage fees that we we have already incured from processing your order if that order is cancelled through no fault of our own. Cancellation of your order before our full delivery terms of 28 days are complete will incur admin fees that we have already incured by WorldPay/PayPal and the manufacturers/suppliers. These fees will be deducted from your refund. We will not replace or refund worn or washed items that have been returned to us as 'faulty' until the manufacturer has verified this claim as true.